Privacy Policy

I. Introduction

At VIZION BOT Ltd we believe that privacy is a fundamental right. This is why we designed the privacy policy below, intended to show you how we collect, use, secure and sometimes distribute some of your personal information acquired when you visit our website.

It is therefore important that you take time to carefully read through this policy before using our website. VIZION BOT Ltd reserves the right to change this policy at any time.

II. What Information Do We Collect?

The majority of your personal information is collected directly from you when you use our services/website or via your agents. Data may be acquired in person, by phone, or electronically, with the goal of better knowing our clients, their requirements, and their experience when using our services. The amount and type of information we collect is determined by how you use our services/website, as well as the information you provide to us. We may acquire the following information based on your privacy settings:

The information you provide to us: By using our website/services, you provide us with certain personal information such as your name, phone number, email address, postal address (if applicable), and the company/business name, if any.

Information gathered automatically: When you use our website, some information is gathered automatically. This includes your product search history, favorite or saved products, any interactions with our customer care service (information relating to the query and date of interaction may be retained), your IP address, and, if enabled on your device, your location. Furthermore, information may be acquired automatically through the use of cookies from our website, but you have the opportunity to modify the information we are permitted to collect or to refuse the cookies entirely.

Information from other persons/third parties: We gather information from people with whom you have a relationship. For example, where delivery services are supplied by carrier agencies, we may collect information about your address or location from these agencies to keep your records up to date.

III. How Do We Use Your Information?

We collect and utilize your personal information only to the extent necessary to provide you with a superior experience. This is possible because we utilize your personal information in the following ways:

• We use the information to contact you in regard to your account, especially in case of any problems or disputes.
• Identification, finding out the status of a member in the cooperative, and communication purposes.
• To aid the government in its mission to identify people who need support (including financial support) by collecting information relating to your social standing.
• To send you emails about new investment properties, investor statements, valuation statements, capital calls, or other information which we think may be valuable.
• To help us improve and maintain our services.
• To create and provide new services designed to enhance your experience with us.
• To tailor your experience when you access our services/website — recognizing your favorite goods or product categories so we can make similar recommendations and help you find your favorite things more easily.

IV. Do We Ever Disclose Your Information to Third Parties?

We do not release any of your personal information to third parties outside the VIZION BOT Ltd company family, unless we have your permission to do so. Your consent must be clearly given by you, or it will be invalid — your silence will not be interpreted as consent.

We may disclose information where we have a legal responsibility to do so, which could include part of your personal information.

When a purchase is confirmed using a debit or credit card, certain information from your account may be communicated with the relevant card associations as well as our acquiring bank in order for the transaction to be completed successfully.

V. Communications

We may contact you with newsletters, marketing or promotional materials, and other information using your personal information. You may cancel or unsubscribe from these promotional materials at any time by clicking the unsubscribe button located at the bottom of such materials.

VI. How Do We Keep Your Information Secure?

We are committed to keeping your information safe. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and administrative safeguards and security procedures to safeguard and secure the information we collect.

We utilize codified language, specifically hashing, which is the transformation of a string of characters into a usually shorter fixed-length value or key that represents the original string. This helps protect our clients' data and ensures that their data is safe.

We intend to employ SSL (Secure Sockets Layer) certificates for our website, which will always ensure that the information we receive from you is private and secure.

We also intend to collaborate with various companies that will assist us in preserving our clients' data, such as technology developers who offer technology-based business solutions to small and medium-sized organizations. In such cases, our partners enter into confidentiality agreements with us.

VII. What Happens in Case of a Data Breach?

We have developed our website to keep your information safe at all times. However, we acknowledge the importance of having clear safety measures in place to be followed in the event of any security breaches, which have become increasingly common as the internet has grown.

We will notify you within a reasonable time of any data breach when it occurs, and provide you with clear choices based on the nature of the breach in order to enable the secure recovery of your data and account with the least amount of inconvenience to you.

VIII. What Are Your Rights Regarding the Personal Information Collected?

You have the following rights under this policy:

• The right to view your personal information in order to make changes, update, or remove any of your information.
• The right not to disclose some information, even if it is required for you to access our services.
• The right to opt out of receiving emails or alerts from us at any time by notifying us of your desire to do so.
• The right to erase your account and personal information at any time if you are no longer interested in our services.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our Help Center.

Last updated: January 2025